Terms of Use

DRAFT — the sections on payment, liability and disputes still need a lawyer's review.

Effective date: November 13, 2026

These terms are an agreement between you and ClosersHQ LLC ("we", "us") for your use of ClosersHQ. By creating an account or signing in, you accept them and our Privacy Policy.

1. The service

ClosersHQ is a personal productivity and mindset tool for sales professionals: a call list and queue, meeting reminders, goals, a journal and AI coaching.

  • It is not a CRM, a client-records system or a compliance archive.
  • It does not send messages, emails or calls on your behalf.
  • It is for prospecting, not for servicing clients. Don't use it to store information about a customer's accounts, policies, applications or finances, or as your firm's required record of communications.

We may change features, limits and plans as the service develops.

2. Your account

  • You must be at least 18 and give a valid email address.
  • Keep access to your email (and your authenticator app, if you turn on two-step sign-in) secure.
  • You are responsible for what happens under your account.

3. Your content and your prospects

  • You own what you put into ClosersHQ. You give us permission to store and process it only to provide the service to you.
  • You are responsible for the prospect information you add and for how you contact people. This includes following the laws that apply to you (for example the TCPA, the national and state do-not-call rules, CAN-SPAM, and privacy laws) and your employer's or firm's policies.
  • ClosersHQ does not check phone numbers against the National Do Not Call Registry or any state list, does not record consent, and does not decide whether you may call or text someone. That is your responsibility.
  • Don't enter financial account information, Social Security numbers, health information or other sensitive data. The app isn't designed for it.

4. AI features

  • AI features give general coaching on habits and mindset. They can be wrong.
  • AI output is not financial, investment, insurance, tax, legal or professional advice. Never rely on it to make decisions for clients.
  • AI features are subject to usage limits that depend on your plan. If you connect your own AI provider key, your use is also governed by that provider's terms and billed by them.

5. Acceptable use

Don't:

  • use ClosersHQ to harass people or to contact people who asked not to be contacted;
  • break the law or anyone's rights;
  • try to access other users' data, or probe, overload or reverse-engineer the service;
  • resell the service without our written permission;
  • use it where United States law forbids.

6. Teams

If you create a team, you are responsible for who you invite and for having the right to see your members' business activity. If you join a team, you agree that its admins and managers can see the information described in the Privacy Policy, can assign prospects to you, can move a prospect from your list to another member's, and that its admins can remove you. If you leave or are removed, your own data stays with you, except prospects you shared with a teammate, which stay with the team. Disputes about who owns a prospect or a book of business are between you and your team; we are not a party to them. If you assign a task to a teammate or add teammates to a task as viewers, you are choosing to show them that task, including its notes and photos; do not put anything in a shared task that those teammates should not see.

7. Plans, trial and subscriptions

ClosersHQ has a free plan. Every new account gets 14 days of the Pro features at no charge; you are not asked for payment details, and when the 14 days end your account moves to the free plan automatically. Paid plans are not on sale yet. When they are, the price, the billing period, how renewal works and how to cancel will be shown to you clearly before you buy, and these terms will be updated first. Nothing renews automatically today because nothing is charged today.

Extra AI credits. If you use up your plan's monthly AI allowance, you will be able to buy extra AI credits in packs: 4 credits for $5, 9 for $10 or 19 for $20. One credit is $1 of AI use. Credits are spent only after your monthly allowance is used, they don't expire while your account is open, and the daily request limit still applies. Credits belong to your account only: they can't be transferred, shared with a team or exchanged for cash, and any that are left are removed if you delete your account. Credit packs are not on sale yet; the price and the refund terms will be shown to you before you buy.

8. Ending your account

You can delete your account at any time in Settings → Account → Account data and deletion. We may suspend, lock or close an account, or block sign-ups from an email domain, if we reasonably believe these terms were broken, to protect the service or other people, or if the law requires it. A locked account cannot be opened. Where we reasonably can, we will tell you why, and if you email support@closershq.net we will send you a copy of your data unless the law prevents it. We may also stop offering ClosersHQ; if we do, we will give at least 30 days' notice so you can download your data.

9. Our property and your feedback

The app, its name and its logo belong to ClosersHQ LLC. You get a personal, non-transferable right to use the service under these terms. If you send us suggestions, we may use them freely. Other services you open from the app (for example your calendar, mail, Messages or meeting apps) are governed by their own terms.

10. Disclaimers

CLOSERSHQ IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We don't promise the service will be uninterrupted or error-free, that data will never be lost, or that it will produce any particular sales, income or business results. ClosersHQ is not a compliance tool: you remain responsible for your own legal, licensing and record-keeping duties.

11. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST SALES OR LOST DATA; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. Some states do not allow some of these limits, so they may not apply to you.

12. Indemnity

If someone brings a claim against us because of how you contacted people, the information you put into ClosersHQ, or your breach of these terms, you will cover our reasonable costs and losses from that claim, including legal fees.

13. Changes

We may update these terms. We will tell you about material changes before they take effect. Continuing to use ClosersHQ after that means you accept them.

14. Governing law

These terms are governed by the laws of the State of New York, USA. Disputes go to the state and federal courts located in Queens County, New York, unless the law requires otherwise.

15. General

We may transfer this agreement if ClosersHQ is sold or merged; you may not transfer it. If a part of these terms can't be enforced, the rest still applies. These terms and the Privacy Policy are the whole agreement between us about ClosersHQ. If we don't enforce a term once, we can still enforce it later.

16. Contact

ClosersHQ LLC, 223-07 Murdock Avenue, Queens, NY 11429, support@closershq.net.